TERMS AND CONDITIONS Pizza Wings

TERMS & CONDITIONS

*TERMS & CONDITIONS: *ALL PRICES ARE IN RUPEES. PRICES ARE SUBJECT TO CHANGE WITHOUT ANY PRIOR NOTICE. WEIGHT OF ALL PIZZA'S MAY VARY WITH THE TOPPINGS COMBINATION. ACTUAL PRODUCT MAY DIFFER FROM THE IMAGE SHOWN IN THE PRINT. OFFERS ARE NOT VALID ON NEW -YORK HANDTOSSED, BASIC CONCEPTS, PIZZA PIE COMBINATIONS & BEVERAGES. TAXES EXTRA AS APPLICABLE. PIZZA WINGS RESERVES ALL THE RIGHTS TO CHANGE THE OFFERS WITHOUT ANY PRIOR NOTICE.

Delivery Time Guarantee Policy

19-Minute Delivery Guarantee — Terms & Conditions

1. Valid only on prepaid delivery orders placed via the Pizza Wings App, between 10:00 AM and 11:00 PM, up to a delivery distance of 2 KM from the store.
2. If delivery exceeds 19 minutes, guest receives a voucher of order value, up to a maximum of ₹300, shared within 24 hours on the registered contact number and redeemable within 30 days on the App. Maximum Pizza Wings liability is ₹300 per order.
3. Delivery time is counted till the first barrier point (main gate / building entrance / security gate). Pizza Wings does not penalize its riders for late delivery.
4. Not valid on orders containing 6-in-1 Pizza, Momos, Chicken Wings, or Magic Box, and on bulk orders (more than 3 baked items).
5. Not applicable on festivals, big days, or unsuitable operating conditions (heavy rain, fog, etc.), to be announced at the time of order placement.
6. Pizza Wings reserves the right to withdraw or modify this guarantee at any time without prior notice.

Cancellation Policy:

• The online order once placed cannot be modified or cancelled, either through the website or app or offline by calling the restaurant or our call center.
• Cancellation of Order by Customer is Applicable only for Cash on Delivery Orders and in selected stores only.
• Cancellation of Order by Customer will not be chargeable within 60 seconds of order placement.
• Cancellation of Order by Customer is applicable for orders placed via App and is not applicable for orders placed from any other source.
• Cancellation of order will not be allowed once the delivery executive reaches the Customer Location.
• In case the order which is paid through digital payment method is cancelled due to non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by restaurant. This refund will be returned on the actual source within 5 to 7 working days. However, restaurant is not responsible for any delay on the bank side.